Account Support Analyst

Beograd, Srbija

We are looking for new colleagues to join us in the Account Support Analyst position

This position will support operational customer billing and maintain strong customer relationships. The new employees leverage expertise in business solutions, systems, and processes to ensure accurate, timely billing and drive operational excellence.

Main duties and responsibilities:

  • Manage the customer billing lifecycle, ensuring timely and accurate billing
  • Perform data analysis using Excel (including V-Lookups and Pivot Tables) and MS Access
  • Review and monitor customer Purchase Orders for accuracy and funding
  • Submit and manage service requests for billing inputs and life-cycle updates
  • Maintain and update customer inventory databases
  • Provide account-specific analysis to improve service quality and profitability
  • Work cross-functionally with internal teams and external customers in a fast-paced environment
  • Generate and analyze reports, dashboards, and financial data
  • Support service planning sessions and customer-focused improvement goals

Key Skills:

  • Data Lifecycle Management
  • Financial Acumen
  • Service Management
  • Technology Awareness
  • Customer Relationship Management

What we expect from you:

  • Bachelor’s Degree or equivalent experience in a financial role 
  • Fluency in the English language, strong interpersonal and written communication skills 
  • Strong analytical, organizational, and communication skills
  • Good computer skills, specifically with MS Office Software 
  • Knowledge of Quickbase, proprietary systems, and business process workflows

What you will get from us:

  • Daily shift 9 am – 5 pm
  • Opportunity to develop skills through paid training 
  • Work in modernly equipped offices located in the heart of the business center in New Belgrade
  • Advancement opportunities/Career development

If you want to give yourself a try in the new role, apply and join us!

Only shortlisted candidates will be contacted. Good luck!

Account Support Analyst

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Account Support Analyst

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