Business Operations Analyst

Beograd, Srbija (Hybrid)

The candidate will become a member of the Digital Transformation Team responsible for analyzing and cleansing data in preparation for/support of a specified roll out of the Oracle Enterprise Services (ES) Cloud program.

Key areas of responsibility:

  • Ensure customer data integrity in Oracle ES cloud for service delivery, billing, and customer reporting
  • Analyze, design, and develop well-defined methods and procedures for service data quality related activities
  • Present and gain agreement for problem isolation, solution creation, and implementation plans
  • Customize and provide business data for knowledge applications; prepare and distribute standard reports
  • Coordinate activities with management and project managers
  • Deliver project milestones on time and within budget, with quality
  • Work closely with other members of the team to implement a multi-functional business solution


What we expect from you:

  • BS/BA in Management Information Systems, Computer Information Systems, or equivalent degree or business-related experience with a technical background
  • Strong written and oral English communication skills
  • Strong analytical and Microsoft Office skills
  • Self-motivated, customer-focused
  • Ability to manage multiple team members and issue resolution
  • Ability to deal with multiple cultures and regional differences


Preferred qualifications:

  • Data and information visualization tools (Power BI, Tableau)
  • Data languages (SQL and NoSQL)
  • Programming languages (Python, Java)
  • AI/Machine Learning
  • Oracle ERP and CRM systems (EBS, OFS, Fusion)
  • Atlassian Jira
  • PMP or Agile certification


What you will get from us:

  • Working hours from 10 am – 6 pm from Monday to Friday
  • Opportunity to develop skills through training
  • Work in a large, international team
  • Work in modernly equipped offices located in the heart of the business center in New Belgrade
  • Possibility of conversion to a contract with a client with all of the benefits included


If you want to give yourself a try in the new role, apply and join us!

Only shortlisted candidates will be contacted. Good luck!

Business Operations Analyst

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Business Operations Analyst

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