Business Operations Analyst - German and English language

Beograd, Srbija (Hybrid)

We are looking for a Business Operations Analyst to join our team!

If you are a communicative team player with great problem-solving skills, attention to detail, take a closer look at the position's main duties and responsibilities:

  • Analyze data to uncover insights that improve efficiency, reduce costs, and increase profitability
  • Gather and interpret internal and external data to understand business performance and identify improvement opportunities
  • Prepare reports, dashboards, and scorecards for leadership to support day-to-day decision-making
  • Ensure data integrity and provide solutions for any data-related issues
  • Catalog existing analytics and reports with clear documentation on usage, updates, and methodology
  • Use analytical techniques to optimize processes, save time, and drive continuous improvement
  • Identify new opportunities for advanced analytics and determine the best methods to collect and use data
  • Support Service Level Agreement (SLA) compliance and analyze performance metrics
  • Act as a subject matter expert for reporting deliverables and assist account teams as needed
  • Resolve problems efficiently while keeping stakeholders informed and maintaining strong relationships 

What we expect from you:

  • 1-3 years of relevant experience
  • Proficiency in German and English; knowledge of Italian, Spanish, or French is a plus
  • Experience with SQL, PowerBI, or other data analysis tools
  • Strong analytical and problem-solving skills
  • Ability to work in a fast-paced environment, manage multiple tasks, and communicate effectively
  • Team player who can also work independently, with attention to detail and commitment to quality
  • Fast learner with a proactive attitude

Preferred Qualifications 

  • Demonstrated proficiencies with Microsoft Office Suite software
  • Proficient in use of tools such as Excel/PowerBI
  • Experience with Banking LoB is a plus 

What you will get from us:

  • Regular shifts, 8 am to 4 pm
  • Hybrid model of work
  • Opportunity to develop skills through training
  • Work in a large, international team
  • Work in modernly equipped offices located in the heart of the business centre in New Belgrade

Note: Temporary maternity cover position 

If you want to give yourself a try in the new role, apply with your CV in English and join us! 

Only shortlisted candidates will be contacted. Good luck!

Business Operations Analyst - German and English language

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Business Operations Analyst - German and English language

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