We are looking for a new Business Operations Analyst - Italian language to join our team.
If you're proud of your organizational and interpersonal skills, and communication in Italian comes easily to you, take a closer look at the main duties:
- Perform out-of-scope billing process, including review and analysis of weekly Closed Call reports, entitlement, and installation billing reports
- Conduct audit reviews of closed work orders by region
- Analyze and identify missed T&M billing opportunities, determine correct billing information, and ensure work is billed using T&M billing guides and closed call work order data. Submit billing scripts through SOM WFT for completion, and resubmit with an explanation if billing opportunities are identified
- Review and analyze weekly entitlement reports and Not on File (NOF) transactions
- Understand and support the monthly financial outlook process
- Apply research, information gathering, and analytical skills to track, monitor, and maintain data, identifying trends in the data
- Participate in BU reviews to identify process and system gaps in the service order management area
- Create reports for local management, keeping them updated on billed, voided, and rejected transactions
What we expect from you:
- Fluency in Italian, both spoken and written
- Intermediate knowledge of English language
- Solid working knowledge of Windows OS
- Knowledge of Excel and the Power BI application is desirable
- A problem-solving mindset with an eye for detail
- Strong analytical skills
What you will get from us:
- Daily shift, 9 am - 5 pm, Monday - Friday
- Structured training program
- Office work
- The chance to work in a vibrant, international team
- Modern office spaces in the heart of New Belgrade’s business district
- This is a temporary engagement opportunity covering maternity leave, with a duration of up to 2 years
If you want to give yourself a try in the new role, apply with your CV in English and join us!
Note: Only shortlisted candidates will be contacted. Best of luck!
