Customer Experience Representative for Cryptocurrency

Beograd, Srbija (Remote)

Have you ever heard about Bitcoin, Litecoin and Ethereum? Are you interested in cryptocurrencies and fintech? Do you have strong analytical skills and great attention to detail?

If you are interested in working in a fast-paced environment and being involved in operational processes, take a look at some of the responsibilities this role includes:

  • Review and process client’s documentation and information
  • Conduct verification and due diligence checks in line with company policies
  • Maintain accurate and up-to-date records
  • Identify and escalate potential issues or discrepancies when needed
  • Ensure tasks are completed within defined timelines and quality standards
  • Ensuring compliance with internal procedures and company policies
  • Collaborating with other departments to resolve more complex cases
  • Performing operational and administrative tasks accurately and efficiently

What we expect from you: 

  • Excellent knowledge of the English language, both written and spoken
  • Tech-savvy with the ability to quickly adapt to new tools and systems
  • Strong attention to detail and analytical thinking
  • Good organizational and time-management skills
  • Ability to work independently and responsibly
  • Problem-solving mindset
  • Ability to communicate professionally with colleagues

What you will get from us:

  • Remote model of work (5 days of on-site training in New Belgrade)
  • Working hours from Monday to Friday, 8 AM – 4 PM
  • Opportunity to develop skills through paid training
  • Work in a large, international team
  • Private health insurance
  • Benefit package available to all our employees (paid birthday leave, gift books, discounts with our partners from different industries, and more)


Previous experience is not required — we are looking for motivated individuals who are eager to learn and grow with us.

If you would like to start your career in a fast-growing industry, apply and join our team!

Only shortlisted candidates will be contacted. Good luck!

Customer Experience Representative for Cryptocurrency

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Customer Experience Representative for Cryptocurrency

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