English Language Jobs

Belgrade, Srbija (Hybrid)

M Plus Serbia team is hiring…once again!

This time, we have several entry–level roles for English enthusiasts in the fields of customer/tech support and logistics.

If you are looking for international experience within a team that will support your personal and professional development, take a look at these opportunities we are offering:


🚀IT Department

  • Talking customers through basic problem-solving processes
  • Providing support in problem identification, analysis, diagnosis, and resolution
  • Answering incoming phone calls, emails or tickets from clients; troubleshooting


🚀Logistics Department

  • Planning, assigning, and monitoring all open work orders for engineers working on-site and ensuring the prompt delivery of service
  • Supporting the activities of the engineers assigned to this position within a geographic region or territory
  • Working with other coordinators when the movement of engineers across territory boundaries is necessary to fill any skill or resource shortfall


🚀Customer Support Department

  • Respond to customer inquiries via phone, email, and chat in a timely and professional manner.
  • Resolve customer issues efficiently and effectively, providing solutions and ensuring customer satisfaction.
  • Document customer interactions and maintain accurate records.
  • Identify and escalate priority issues to the appropriate channels.


What we expect from you:

  • High school diploma
  • Fluency in speaking and writing of English language
  • Well-developed computer skills
  • Basic knowledge of software and hardware
  • Exceptional customer service orientation and team spirit
  • Willingness to work flexible shifts (7/24 operations that include weekend support and night shifts)


What you will get from us

  • Hybrid model of work after the initial period of working from the office
  • Opportunity to develop skills through organized training
  • Work in a large, international team
  • Work in modernly equipped offices located in the heart of the business center in New Belgrade
  • Advancement opportunities/Career development
  • Possibility of conversion to a contract with a client with all of the benefits included


Send us your CV and let our hiring team make the best match for you! 🚀

We are looking forward to meeting you soon!

English Language Jobs

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English Language Jobs

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