Preventive Maintenance Coordinator - Work Orders

Belgrade, Srbija (Hybrid)

In this role, you will play a key part in coordinating and overseeing the flow of work orders and estimates. Your responsibilities will include ensuring accuracy and compliance, maintaining effective communication with contractors and internal teams, and supporting smooth execution of projects within defined timeframes and standards.

Main duties and responsibilities:

  • Receive and review estimates for accuracy, update status in software, and coordinate with Customer Service
  • Create and process work orders from inspections, Contractor Partners, Quality Service Coordinators, and Customer Service
  • Dispatch approved work orders to contractors, track progress, and ensure completion within Service Level Objectives
  • Review work orders for accuracy (scope, pricing, and supporting documentation)
  • Communicate with Contractor Partners regarding estimates and documentation as needed
  • Source contractors for one-time work orders and ensure compliance with business requirements
  • Stay informed on industry regulations that may affect work orders
  • Assist with special projects (e.g., initial clean-ups) and suggest process improvements

 What we expect from you:

  • Minimum High School Diploma
  • Fluency in English
  • Proficiency in Microsoft Office Applications
  • Previous experience in initiating and processing customer service requests beyond the scope of the contract
  • Excellent organizational and analytical skills, including attention to detail and follow-through
  • Willingness to work in afternoon shift (2 pm - 10 pm, possible later shifts, and weekend hours required during winter months based on weather and snow events)

What you will get from us:

  • Hybrid work model - mostly remote with occasional office visits (a few days per month)
  • Two weeks of paid training from home
  • Work in a large, international team
  • Private health insurance
  • Benefit package available to all our employees (free day and a gift for birthday, discounts with our partners from different industries...)
  • Advancement opportunities

If you want to give yourself a try in the new role, apply and join us!

Only shortlisted candidates will be contacted. Good luck!

Preventive Maintenance Coordinator - Work Orders

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Preventive Maintenance Coordinator - Work Orders

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