Sales Operations Analyst

Beograd, Srbija (Hybrid)

We are looking for a colleague to join us as a Sales Operations Analyst!

Check out the main duties of the position:
  • Performing manual order entry and providing support within order management systems for repeatable orders
  • Acting as the primary point of contact for issues related to the use of order management systems and order processing procedures
  • Supporting the sales team with customer data research and addressing and validating configuration-related issues
  • Ensuring customer data accuracy and integrity within NCDM
  • Resolving service and solution issues escalated by sales representatives, customers, or operations teams by applying independent judgment and expertise
  • Supporting the business division through daily operational activities and providing assistance to sales representatives and managers in revenue-generating initiatives
  • Managing import administration and order follow-up activities
  • Preparing reports to support sales activities and customer reviews

What we expect from you:

  • Advanced knowledge of Microsoft Excel
  • Highly organized with multi-threaded tasks
  • Strong follow-up skills (proactive, detailed)
  • Sales support and account maintenance/management skills
  • Fluency in both written and spoken English language

What you will get from us:

  • Daily shift, 9 am to 5 pm (last 4 working days in a month would be 2 pm - 10 pm shift)
  • Hybrid model of work
  • Opportunity to develop skills through organized training
  • Work in a large, international team
  • Work in modernly equipped offices located in the heart of the business centre in New Belgrade
  • Advancement opportunities/Career development
  • This is a temporary engagement due to maternity leave


If you want to give yourself a try in the new role, apply with your CV in English and join us! 

Note: Only shortlisted candidates will be contacted. Good luck!

Sales Operations Analyst

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Sales Operations Analyst

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