Service Desk Agent - English language (part time role)

Beograd, Srbija (Remote)

Do you have a passion for helping people while tackling new challenges?

If you are looking for international experience within a team that will support your personal and professional development, take a look at this opportunity we are offering:

  • Handle a wide variety of customer queries
  • Recognize faults and advise the correct course of action
  • Ensuring customer queries and issues are followed through until completion
  • Problem solving following processes within a busy environment
  • Deal confidently with complaints, escalating as appropriate
  • Take remote action via remote tools to clear faults on ATMs

What we expect from you:

  • High school diploma
  • Fluency in speaking and writing of English language
  • Well-developed computer skills (MS Office is a must)
  • Exceptional customer service orientation and team spirit
  • Willingness to work during weekends

What you will get from us

  • Work on Saturdays and Sundays in afternoon shift (2 pm – 12 pm)
  • Remote work
  • Opportunity to develop skills through organized training
  • Work in a large, international team
  • Work in modernly equipped offices located in the heart of the business center in New Belgrade
  • Advancement opportunities/Career development
  • This is a temporary engagement (6 months)

We’re looking for someone who’s eager to learn, grow, and enjoy the process.

Apply now with your CV in English, and let’s get started!

Note: Only shortlisted candidates will be contacted. Best of luck!


Service Desk Agent - English language (part time role)

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Service Desk Agent - English language (part time role)

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