Are you passionate about technology and problem-solving? Would you describe yourself as a tech-savvy professional with a talent for troubleshooting and providing exceptional service to clients? If this sounds about right, this opportunity for an Technical Consultant position might just be a fit for you!
Take a look at what your main duties would be:
Executing configuration changes in response to new client promotions, pricing changes, or other updates that directly affect the in-store operation of the Point-of-Sale system.
Executing configuration changes in response to a client’s supply-chain or labor-management related updates.
Serving as subject matter expert to clients and team members
Troubleshooting issues that arise from clients and other team members and escalating appropriately.
Maintaining responsibility for the execution of project plans.
Identifying areas for internal process improvement.
What we expect from you:
- Preferably a technical degree in Computer science and/or experience in an IT environment
- Fluency in speaking and writing of English language
- Additional language (Italian, Spanish or French) would be considered a plus
- Proficient level of SQL or other databases
- Analytical and problem-solving attitude
- Customer service orientation and team spirit
What you will get from us:
- Hybrid model of work with transition to full office model in next months
- 9h to 17h and 15h to 23h shifts, Monday to Friday
- Opportunity to develop skills through organized training
- Work in a large, international team
- Work in modernly equipped offices located in the heart of the business centre in New Belgrade
- Advancement opportunities/Career development
- This is a temporary engagement due to maternity leave
If you want to give yourself a try in the new role, apply with your CV in English and join us!
Only shortlisted candidates will be contacted. Good luck!
